Privacy Policy & Refund Terms

Collection and Use of Personal Information

Our platform automatically collects certain data when you engage with our services, including:

• Pages viewed and timestamps
• Product purchase history
• IP address and location data

This information enables us to deliver more relevant advertising, often referred to as retargeting, and improve overall website performance. This data is not personally identifiable.

A) Personally Identifiable Information (PII)

Your personal information is never sold or rented to third parties. PII may be securely stored on external servers or cloud infrastructure employed by Ecom Store Hub.

Information you choose to make public, such as comments left on our blog, may remain accessible through archives or cached versions even after removal.

Any information submitted through our contact forms is used solely for internal communication purposes.

B) Non-Personally Identifiable Information

To better understand how our services are utilized, we may share aggregated, non-personally identifiable usage data such as exit pages, click behavior, and device type with trusted third parties.

Cookies and Retargeting Practices

When you visit ecomstorehub.com, advertising cookies may be used to better understand your interests and improve the relevance of advertisements displayed to you.

These cookies do not collect personal information such as your name, email address, phone number, or mailing address.

You may opt out of interest-based advertising at any time: Network Advertising Initiative Opt-Out

Security

Policy on Cover Revisions

Depending on your selected package, we provide unlimited revisions as long as the original concept remains unchanged. Revisions are generally delivered within 48 hours.

Refund Policy

Refunds are available only under limited circumstances. A full refund may be granted only if work has not yet commenced on the project.

Refund Will Be Void If

• You selected a special or custom package
• You requested revisions beyond the original concept
• You remained unresponsive for 14 days or more
• You paused or canceled the project
• You violated company policies
• Your project brief lacked essential information
• Your business closed or changed ownership or company name
• You requested a refund due to a change of mind or internal business conflicts
• You approved and accepted multiple revisions

How To Request A Refund

To request a refund, contact us through one of the following methods:

• Email: [email protected]
• Live Chat: Available 24/7 on our website

We will first attempt to resolve the matter through our revision process. If a resolution cannot be reached, your request will be reviewed by our Refund Department.